HOW TO BOOK

Request the reservation by filling the form below. You can see the availability calendar of the accommodation and mark the dates that you want to book. This web page allows you to reserve dates only over the next 12 months. To book facilities beyond this period you can book by phone (+34 94 669 32 04) or sending an email to aterpe@guenes.info but in any case (web, phone or mail) the final answer will be needed to confirm the reservation.

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- Disponible
22
- Reservado
22
- Pendiente de Aprobación

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Once we receive your request we will confirm the reservation if the hostel is available on the dates requested. Fill out the registration form Price: The price for the accomodation facilities is 180 Euro per night (day booking from 12:00 to 12:00). (It is possible to book the hostel just for half-day, without accommodation, from 9:00 to 21:00 h.  Price: 90 Euro) Pay a deposit. Your reservation is considered done when the 25% of the total price is paid in the account number we are give to you. Add in the payment the group name or the person responsible for the booking. Account Number: Laboral Kutxa - ES67 3035 0422 9842 2001 5541   If we do not receive the deposit during the 5 working days after the confirmation of your reservation, the booking will be cancelled and the hostel will be available again on the dates you had reserved.  Contact us to prepare your arrival. The check in must be before 19.00 hours.  Before the arrival pay the rest of the amount and a deposit of 200 Euros. We also accept the rest of the payment in cash as soon as you arrive at the hostel. The deposit will be returned after we check that there are not any damages in the accommodation, neither in the furniture or household items. If the damages exceed the total amount of the deposit, we reserve the right to claim the difference. In case that everything is fine, we will refund the total deposit in the account number you provide us. In case of cancellations:
  • Within 30 days before the dates will be refunded the 100% of deposit.
  • Between 29 and 15 days before, will be refunded the 50% of deposit.
  • With less than 14 days before, you lose the total of the signal/deposit made.
  • It will proceed likewise in case of reduction in the number of services.
GENERAL CONDITIONS AND RULES FOR THE USE AND ENJOYMENT
  • The check in must be before 19.00. It is necessary to tell us the time of arrival.
  • On the last day the check out of the rooms must be done before 12:00 in the noon.
  • The hostel is provided with the minimum facilities. Users should bring sleeping bags or blankets apart from everything needed for personal hygiene.
  • Users must take care of the accommodation (both inside and outside the building), leaving the hostel clean and tidy and the rubbish produced should be collected and took to the container outside the building.
  • The damage caused intentionally will be paid by the guilty.
  • Any damage or malfunction should be reported to the responsible of the hostel.
  • Use only, in every case, the essential lights; turning off the lights that are unnecessary.
  • Do not water unnecessarily.
  • The hostel reserves the right to admission.
  • The introduction of Alcohol and Drugs is forbidden in the hostel.
  • Smoking is forbidden inside the hostel.
  • Pets are not allowed inside the hostel.
 
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